Shelter is a national charity that provides advice about all aspects of housing and accommodation from benefits and other payment help to mortgage arrears and homelessness. Services include:
Face-to-face services – Advice and support services across the UK give people one-to-one, personalised help with all of their housing issues.
National helpline – free emergency helpline is open 365 days a year and is often the first port of call for people facing a housing crisis.
Online advice – You can find expert information about everything from reclaiming your deposit to applying as homeless, and you can talk to an adviser over webchat.
Legal support – Our solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction.